PRIVACY PRACTICES

NOTICE OF PRIVACY PRACTICES
Ashai Health CenTex Regenerative PLLC
d/b/a Ashai Health and CenTex Regenerative Services LLC
Salado, Texas 254-947-0518

Effective Date: September 1, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Who this notice covers

Ashai Health is operated jointly by CenTex Regenerative PLLC d/b/a Ashai Health and CenTex Regenerative Services LLC. Both are physician-owned Texas entities, and both take part in providing your care.

This is a joint notice. It applies to both entities and to everyone who works for them. The two entities share health information with each other as needed to treat you, to obtain payment, and to operate the practice. Wherever this notice says “we” or “us,” it means both.

Our commitment

We are required by federal and Texas law to protect the privacy of your health information, to give you this notice explaining our legal duties and privacy practices, and to follow the terms of the notice currently in effect. “Health information” means information that identifies you and relates to your physical or mental health, the care you receive, or payment for that care.

How we may use and disclose your health information without your written authorization

Treatment

We use your health information to provide and coordinate your care. We may share it with other providers involved in your treatment — a specialist we refer you to, a laboratory performing your tests, a pharmacy filling your prescription, or a hospital treating you.

Payment

We may use and disclose your health information to bill and collect payment for services. This includes submitting claims to your health plan, verifying coverage and eligibility, and providing documentation such as a superbill so that you may seek reimbursement.

Health care operations

We may use your health information to run the practice — reviewing quality of care, training staff, evaluating provider performance, arranging for audits or legal services, and general business management.

Others involved in your care

Unless you object, we may share information relevant to your care with a family member, friend, or other person you have identified. If you are not present or are unable to agree, we will use our professional judgment to determine whether disclosure is in your best interest.

Appointment reminders and health-related communications

We may contact you to remind you of an appointment, to tell you about test results or followup care, or to describe treatment alternatives and health-related benefits or services that may be of interest to you.

As required or permitted by law

We may use or disclose your health information when the law requires or permits it, including:

  • When required by federal, state, or local law
  • To public health authorities, for disease prevention or control, reporting of births and deaths, reporting of reactions to medications or product defects, and notification of persons who may have been exposed to a communicable disease
  • To report suspected abuse, neglect, or domestic violence, to the extent required or permitted by law
  • To health oversight agencies for audits, investigations, inspections, and licensure activities In response to a court or administrative order, subpoena, discovery request, or other lawful process, subject to applicable requirements
  • To law enforcement, in the limited circumstances the law permits
  • To coroners, medical examiners, and funeral directors as necessary to carry out their duties
  • To organ procurement organizations for donation and transplantation purposes
  • To avert a serious and imminent threat to the health or safety of a person or the public
  • For specialized government functions, including military and veterans activities, national security, and protective services
  • As authorized by and to the extent necessary to comply with workers’ compensation laws

 

Uses and disclosures that require your written authorization

We will not use or disclose your health information for the following purposes without your written authorization:

  • Marketing. This includes the use of your photograph, image, video, name, or written or spoken statements in any advertising, on our website, in printed materials, or on social media.
  • Sale of your health information. We do not sell health information. Texas law prohibits it in most circumstances.
  • Psychotherapy notes, in most circumstances.
  • Any other purpose not described in this notice.

If you give us an authorization, you may revoke it at any time by submitting a written request to our Privacy Officer at the address above. Revoking an authorization stops any future use or disclosure. It does not undo a use or disclosure we already made while the authorization was in effect. We cannot condition your treatment on whether you sign a marketing authorization.

Electronic disclosure

Texas law requires that we obtain your authorization before electronically disclosing your health information, except for disclosures made for treatment, payment, or health care operations, or as otherwise required by law.

Your rights

To see and get a copy of your records You may inspect and obtain a copy of your health information, including in electronic form if we maintain it electronically. Submit your request in writing to the Privacy Officer. We may charge a reasonable, cost-based fee. In limited circumstances we may deny a request, and you may have the denial reviewed.

To request a correction If you believe information in your record is incorrect or incomplete, you may ask us in writing to amend it, and you must state the reason. We may deny the request in certain circumstances, and if we do, you may submit a written statement of disagreement to be included in your record.

To request restrictions You may ask us to limit how we use or disclose your health information for treatment, payment, or health care operations, or to limit what we share with someone involved in your care. We are not required to agree to most such requests.

We must agree to one: if you pay for a service in full, out of pocket, you may direct us not to disclose information about that service to your health plan, and we will honor that request unless the law requires the disclosure.

To request confidential communications You may ask us to contact you a particular way or at a particular address — for example, only by mobile phone, or only at a work address. We will accommodate reasonable requests and will not ask you why.

To receive an accounting of disclosures You may request a list of certain disclosures we have made of your health information. This does not include disclosures for treatment, payment, or health care operations, disclosures you authorized, or several other categories the law excludes.

To receive a paper copy of this notice You may request a paper copy at any time, even if you agreed to receive it electronically.

To be notified of a breach We will notify you if a breach occurs that compromises the privacy or security of your health information.

Our duties

We are required to maintain the privacy of your health information, to provide you with this notice, and to abide by the terms of the notice currently in effect. We reserve the right to change this notice and to make the revised notice effective for health information we already hold as well as information we receive in the future. A current copy will be posted in our office and on our website, and copies are available on request.

Questions and complaints

If you have a question about this notice, or if you believe your privacy rights have been violated, contact:

Privacy Officer:

Daniel Brillhart
MD Ashai Health
Salado, Texas
254-947-0518
information@ashaihealth.com

You may also file a complaint with the Secretary of the U.S. Department of Health and Human Services, Office for Civil Rights, and with the Texas Attorney General.

We will not retaliate against you for filing a complaint.